Fundamentals of Quality Control and Improvement

Amitava Mitra (Author)

Book Description

Publication Date: August 4, 2008 | ISBN-10: 0470226536 | ISBN-13: 978-0470226537 | Edition: 3

A statistical approach to the principles of quality control and management 
The Third Edition also features:

• Presentation of acceptance sampling and reliability principles
• Coverage of ISO 9000 standards
• Profiles of past Malcolm Baldrige National Quality Award winners, which illustrate examples of best business practices
• Strong emphasis on process control and identification of remedial actions
• Integration of service sector examples
• The implementation of MINITAB software in applications found throughout the book as well as in the additional data sets that are available via the related Web site
• New and revised exercises at the end of most chapters

Paperback: $ 188